COVID-19 MEASURES

CREATING SAFE SHOPPING ENVIRONMENTS

There are six Great Floors locations across Southwestern Ontario.
Some of our stores are located in communities with tighter COVID-19 restrictions than others.
Be sure to visit your store’s location page (menu above) to determine the status of operations.

GENERAL POLICIES

STORE VOLUME
In all cases, each store will be restricting the volume of visitors to maintain 6ft/3m of required physical distancing or as permitted by the current restrictions.
Please limit your shopping party to no more than two people.

SHOWROOM APPOINTMENTS
For the best customer experience appointments are recommended.
Please contact your store with a time and date that suits you and we will help schedule your appointment.
Find Your Store

VIRTUAL APPOINTMENTS
If you feel safer shopping remotely, please contact your store to discuss options for a virtual consultation.

CURB-SIDE PICK UP 
Contactless curb-side pick up is available for both materials and samples.
Please check with your local store for their hours and warehouse information.

INSTALLATIONS 
Installations are still being undertaken unless the government prohibits it. Your store will advise you of their individual status.

We are all family-owned businesses and we have the same concerns you do about staying safe and protecting those most vulnerable in our communities.
Your loyalty and patronage mean more to us than ever.
Thank you for choosing Great Floors and thank you for being considerate, safe shoppers.

DURING STRICT LOCK DOWNS
In-store service is not permitted unless you are one of these four essential services:

• Insurance Restoration Work

• Cleaning Services

• Permit-issued construction/renovation

• Partial completed installations where incomplete installation of flooring would be considered a hazard