Great Service Guarantee
Family-owned and operated for over 40 years, at Great Floors we understand the importance of offering exceptional customer service and great products.
We’re making it easy to get Great Floors!
From finding the best products to suit your style and budget to handling all aspects of delivery and/or installation – our goal is to make sure you are 100% satisfied with our products and services.
- Great Selection: With the purchasing power of six stores, you’ll find the best prices and largest selection around.
- Design Advice: Whether you are building a new home, or renovating your existing one, we have the professional advice to walk you through it!
- Free Samples to take home: From a single piece of carpet to a few planks of hardwood, we have a sample for everything we sell on our floor.
- Installation Scheduling Services: A dedicated staff member will handle every step of your installation – expect your confirmation call 24 hours before our professional installers arrive at your door, and be assured that the installers are our own professional people, not sub-trades or contractors.
- We Make it Easy: When you choose the Full Service option, we’ll take down your baseboards, move your furniture, install your new floor and put everything back! We make it easy to get Great Floors!
- After-Sales Service: We will answer all your questions or concerns after your installation. Don’t hesitate to call – we want to make it right. We believe in good old fashioned, small-town customer service!