Great Floors London Design Gallery

Dear Valued Customers,

With the news being released that all of Ontario will be under lockdown as of Boxing Day,
we wanted to give an update on how this will impact our business and yours.
Great Floors is an essential business and although we are able to continue to operate we will be implementing the following changes to our daily practice during the Lockdown.

Store Closure/Covid-19 Pickup Procedures:
Storefront will remain closed but we will have staff available for phone and email orders from Monday to Friday. Customers will be permitted into store by appointment only for ongoing Construction projects.
Clients are more than welcome to do a virtual consultation with one of our staff to select products and samples can be delivered safely to your door.
Customers needing curbside pickup must call ahead and advise when you will be arriving. We will only be doing pick-ups from Monday to Friday.

Store Closure/Covid-19 Delivery Procedures:
Deliveries will proceed as planned however we will restrict contact with customers and must not enter the home. Customers can advise if they would like the product dropped on a porch or in a garage.

Site Measures/Installs:
Site measures can continue with our estimators maintaining proper Covid distancing guidelines.
All existing installs can continue as planned. For occupied homes we ask that customers be out of the home during installs to ensure a safe distance between installers and homeowners.

In conclusion we are asking customers to check this website for product and service updates in regards to the lockdown restrictions.

Stay safe and have a wonderful holiday with your family,
Amanda Injic
General Manager

519.719.7986
ainjic@greatfloors.ca